Available Providers
Location
Have Questions?
Office Hours and Phone Numbers
Office Phone: (512) 961-1996
Office Fax: (737) 359-2386
Monday
9:00 AM - 5:00 PM
Tuesday
9:00 AM - 5:00 PM
Wednesday
9:00 AM - 5:00 PM
Thursday
9:00 AM - 5:00 PM
Friday
9:00 AM - 5:00 PM
Saturday
Closed
Sunday
Closed
Frequently Asked Questions
What Types of Visits Are Offered?
- General Acute Visit - Acute care involves short-term medical treatment for a specific illness or injury.
- Examples:
- Cold or Flu Symptoms
- Vomiting or Diarrhea
- Sprain or Strain
- Minor cut, burns, or rash
- Sore Throat
- Pink Eye
- Non-emergent Medical Needs
- Examples:
- Medication Management - Managing your prescriptions and dosages. Monitoring blood levels and adjustments to new medications.
- Emergency Room Follow-up Visit - Follow up care for a recent visit to the emergency room.
- General Wellness & Annual Physicals Exam - Both Male and Female wellness exams to review vital functions of the body.
- Labs & Testing - General labs and testing appointments for common or chronic medical conditions.
- Imaging Consultation - Meet to discuss possible needed imaging provided due to injury.
What Insurances Are Accepted?
We are currently accepting most major insurance plans. For a list of insurance plans, accepted please visit our support page below:
We also accept cash paying patients and offer memberships that provide fully covered visits and labs. To learn more about our memberships visit the page below:
Cash Pay and Membership Options?
We also accept cash paying patients and offer memberships that provide fully covered visits and labs. To learn more about our memberships visit the page below:
Accessing Lab Results
We use a system called Rupa Health to manage our labs process.
Results can be accessed in two different ways:
- Rupa Health Dashboard (Preferred Method) - Once your results are ready, Rupa will send you a notification via email or SMS to create a password to access the dashboard. Here you will be able to review your results in an easy-to-understand patient friendly format.
- Patient Portal - lab results will also become available in your patient portal under documents shared. These will be results sent directly from the lab.
For questions or issues accessing your labs, please call customer support.
Customer Support Available 24/7: (402) 268-1212
Prescription Refills & Questions
For questions regarding prescriptions, refills, or medication adjustments, please contact our patient care coordinator below:
Patient Care Coordinator: Kiera Sheffler
- Email: ksheffler@familyemergencyroom.com
- Phone: (737) 312-2181